What a sincere pleasure it was to have an eye exam by Dr Mok. Not only is she thorough and knowledgeable, she shares and educates--the cornerstone of a great medical professional.
Additionally, the office staff, Cleo and Sara, are delightful and helpful.
On another note, the retail side of the experience was equally exceptional. There are a lot of options for consumers to get eyeglasses, but having the help and customer service from Sara and Cleo made the difference. I was happy to spend my money there, and that is saying something!
They went above and beyond for me, and I only realized as I was leaving, they had stayed an extra 35 minutes just to help me. Not once did they rush me ( and I feel a bit awful that I wasn't aware that I was keeping them so late.) I am personally touched that they were so patient and nice to do that.
What an exceptional place. I will recommend Dr Mok and this location of Lenscrafters to my network.